I f--kin’ love winning. You know what I am saying? It’s like better than loosing
-Tim Robins as Ebby Calvin ‘Nuke’ LaLoosh in Bull Durham
Just a quick mid week post – yesterday we had a major accomplishment with a client. I do not want to go into the details in such a public forum. But there is a lesson in the achievement that I wanted to share.
With this particular client our status improved which will result in a dramatic increase in sales. It has taken years to get to this point and it was not the great candidates and the speed in which we provided them which made the difference. Although Jacqueline has been amazing (Thank you Jacqueline) in getting great resumes quickly we have been using that same tactic for the past 5 years to no avail. We were only getting a small fraction of the positions and the hardest ones at that. It was a difficult game to win.
We needed to change the rules and what put us over the edge is our relationship with the client.
There is an important lesion in this – Without our relationships with our clients our best efforts are insufficient to get us to the promise land.
How are you relating to our clients? What is the next step in the development of your relationships? Who do you need to be to create these long lasting relationships?
Just a quick thought.
Peter Laughter
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